Privacy policy

We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website or use our services, why we collect this information and how we use it to improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of ParkingYou BV. You should be aware that ParkingYou is not responsible for the privacy policies of other sites and sources. By using this website you agree to accept the privacy policy.

ParkingYou respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

1.      What data is collected?

When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure ParkingYou servers or those of a third party. We will not combine this information with other personal information we have.

In the table below you will find an overview of the data that we collect in the context of our services, for which purposes we process this data, for how long we keep this data and on which basis we process this data.

Mail traffic to info mailbox

What

This involves the personal data that you provide us with: name (First Name and Surname), email address & message

Duration

Your e-mail will be saved until the question has been processed. After this, the mail and the associated mail traffic will be deleted by us.

Purpose

We keep this information to help you as well as possible.

Legal basis

If we do not store this information, we cannot offer you the desired service.

 

Aanmelden email communicatie

Wat

Hierbij worden de persoonsgegevens verwerkt die jij aan ons verstrekt: naam (voor en achternaam) & emailadres

 

Duur

Deze gegevens worden opgeslagen en gebruikt totdat je zelf aangeeft dat je geen mails meer wilt ontvangen. Onderaan iedere mail kan je jezelf gemakkelijk afmelden of je kunt een mailtje sturen naar privacy@parkingyou.nl.

Doel

Om jou op de hoogte te houden van nieuwe locaties, nieuws, persoonlijke promotiecodes enzovoort.

Rechtsgrond

Zonder deze gegevens is het voor ons niet mogelijk om je op de hoogte te houden van nieuws betreffend www.parkingyou.nl

 

CCTV (camera surveillance) at parking locations if applicable (see appendix 1)

What

Camera images and license plates.

Duration

4 weeks, or until an observed incident is completed

Purpose

  • Security and safety of the parking locations

  • Obtain insight into visitor numbers

Legal basis

The processing is necessary to control the occupancy rate regarding the occupied /free signal. 

 

License plate cameras If applicable (see appendix 2)

What

License plates

Duration

During the subscription, or the duration of the contracted purchase of a service.

Purpose

  • Quick access to the parking location without using a card or code
  • Automatic control of the barrier / gate / speedgate
  • Obtain insight into visitor numbers for occupied / free signal

Legal basis

The processing is necessary to gauge the occupancy rate in connection with occupied / free signaling.

 

ParkingYou parking subscriptions (www.rentaparking.nl)

Rentaparking.nl

You can see an overview of all our parking subscriptions at www.rentaparking.nl. For this we have made a separate privacy policy. If you have questions regarding the processing of your personal data, we refer you to www.rentaparking.nl  

 

Reserve parking tickets for events  

Tibbaa.nl

For various events ParkingYou sells parking tickets that you can book in advance as a consumer, so that you are assured of a parking space. In order to offer this service, we work together with Tibbaa. We do not process the information you provide and can only see it. Tibbaa does the processing. Do you have questions regarding the privacy policy for that information? Then we would like to refer you to www.tibbaa.nl.

 

Through our account we can see who has bought parking tickets and for which event. We have insight into the information you have entered and the date / time that you bought the ticket. We only use this information as soon as you have a question regarding your purchase.

Ticketmaster

For some events, ParkingYou sells parking tickets that you can book in advance as a consumer, so that you are assured of a parking space. To be able to offer this service, we sometimes work together with Ticketmaster. We cannot see the personal details. Do you have questions regarding the privacy policy for that information? Then we would like to refer you to www.ticketmaster.nl.

 

Reserve parking tickets via reservation website (reserveren.parkingyou.nl/book/XXX/Parking)

What

Titel, voornaam, achternaam, email, mobiele nummer, kenteken, geboekte product, boekingsdatum/tijd en betaalde bedrag.

Duration

De persoonsgegevens worden bewaard tot drie maanden na de geboekte parkeerdatum

Purpose

  • Mocht je problemen ondervinden bij  het in- of uitrijden hebben wij deze gegevens nodig om jouw verder te kunnen.
  • Automatisch aansturen van slagboom/poort/speedgate
  • Inzicht verkrijgen in bezoekersaantallen ten behoeve van capaciteitsinstellingen 

Legal basis

The processing is necessary to give you the desired service in case of problems or questions.  

 

ParkingYou will endeavor to ensure that personal data that are processed are accurate and accurate. In addition, ParkingYou will not process more personal data than necessary. ParkingYou will also not store personal data for longer than is necessary for the purposes for which this data was collected or further processed in line with the retention periods stated above.

We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained your consent in advance.

Information processing for job applications and employment

When sending your application and CV:

  • Birth data, age, gender.

  • Curriculum vitae (CV), information about training, internships and work experience.

  • Information about training and education and / or testing that you have followed or done yourself or through us.

  • Data on availability and leave.

  • Other data that may or may be important in the assessment of your suitability, for example references and testimonials - on a voluntary basis.

The moment you start working / working / working for rentaparking.nl:

  • Nationality, BSN number, ID certificate, gender, work permit.

  • Other data related to employee, salary and absenteeism registration.

We do not store this information for longer than is necessary for the purposes for which your data is processed and then legally permitted.

2.      With whom do we share your personal data or which service providers have insight into your personal data?

We can share your personal data with:

  • Certain third parties to whom we may choose to sell, transfer or merge parts of our company or our assets. Alternatively, we can try to acquire or merge other companies. If our business changes anything, the new owners may use your personal information in the same way as stated in this privacy statement;

  • Certain third parties or government bodies, insofar as we are obliged to do so pursuant to laws and regulations or government regulations, or if this is necessary for the prevention, detection or prosecution of criminal offenses or to defend or enforce our rights and interests.

Furthermore, we distinguish between two groups regarding the processing of your data to third parties:

  • Service providers who have insight into your data à We have contracts with service providers who can only understand your data as soon as there is a reason for it. We do not actively share data with this, but they can view the data in the systems as soon as we actively involve them to help us. This is necessary to correct faults and provide you with the right service. These service providers process our personal data on our instruction and under our responsibility. In such cases, your personal data will remain under our control. In accordance with our legal obligation, we conclude a processor agreement with these external service providers.

  • Internal employees who have insight into your data à We assume that your data is always confidential in nature. Every ParkingYou employee is therefore obliged to maintain confidentiality. This also applies to third parties hired by ParkingYou or appointed in another way to carry out work. Persons who are responsible for carrying out technical work on our systems are also bound to secrecy. In short, everyone who understands your data is charged with a confidentiality obligation.

All data will only be used for the purpose of the relevant application and will not be further distributed.

We require all external parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our external service providers to use your personal data for their own purposes and only allow them to process your personal data for specific purposes and in accordance with our instructions.

3.      How do we protect your personal data?

We have taken appropriate security measures to prevent your personal data from being accidentally lost or opened, modified or disclosed in an unauthorized manner. In addition, we restrict access to your personal data to the necessary employees, contractors and other third parties. They will only process your personal information in our instructions and are subject to a duty of confidentiality.

4.      Reporting incidents

If there is unexpected evidence that something has not gone well with the protection of your personal data, or we suspect that this is the case, we will report this to the AP. If the violation of your personal data may have unfavorable or adverse consequences for you, we will inform you as soon as possible.

5.      Transfer of data to countries outside the EU

We do not transfer personal data to countries outside the EU.

6.      Your rights and the exercise thereof

You have the following rights, which you can exercise at any time:

Right of inspection

You can request us to inspect your personal data.

Right to data portability

You can request us to receive your personal data in a digitally readable standard format

Right to correction

You can request us to correct your personal data. We will comply with this request if the personal data we process about you is incorrect or incomplete, with due regard to the purposes of the processing.

Right of objection

You can object to further processing of your data due to reasons related to your specific situation. You only have this right if we process your personal data on the basis of 'legitimate interest' (see above under 1). We shall comply with this request, unless we have compelling justified grounds for continuing the processing that outweighs your interests, rights and freedoms, or that relate to the institution, exercise or substantiation of a legal claim.

Right to restriction

You can request us to limit the processing of your personal data. With this, the personal data is temporarily frozen until an objection or problem with its processing is resolved.

Right to removal

You can request us to delete your personal data. We will comply with this request if:

  • We no longer need the data for the purposes of the processing;

  • You withdraw your consent (insofar as we process your personal data on the basis of your permission);

  • You object to the processing and there are no compelling justified reasons why we do not have to delete the data;

  • We have unlawfully processed your personal data; or

  • We need to erase your data in order to comply with a statutory duty.

A substantiated request can be submitted to us by e-mail: privacy@parkingyou.nl or by post: ParkingYou, Le Sage Ten Broeklaan 1, 5615 CP Eindhoven, The Netherlands. We respond within one month of receipt of a request, but reserve the right to extend this period by two months.

7.      Social media

On our social media channels you will find current events, information, offers and facts about the region around the parking location. Through these channels you can easily get in touch with ParkingYou and you can participate in discussions, respond to posted content or take action in a different way. We would like to exchange ideas with you and receive your opinion about (the services of) ParkingYou. In this way we can continue to improve our services. We ask you not to publicly place privacy-sensitive information of yourself or others (such as email address, name, address, telephone number) on these channels, but to share your data with us via a private message. ParkingYou will only use the data you share to answer your question and to improve its customer service. Publicly sensitive privacy sensitive data may be removed by ParkingYou.

8.      Edit / unsubscribe newsletter service

At the bottom of every mailing you will find the possibility to change your details or to unsubscribe. Edit / unsubscribe communication If you want to modify your data or want to get yourself out of our files, you can contact us. See the contact details below.

9.      Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

10.   Questions?

If you have questions about the use of your personal data or have a complaint about the way we process your personal data, you can always contact us by email: privacy@parkingyou.nl. You also have the right to file a complaint with the Dutch Data Protection Authority about the way in which we process your personal data.

ParkingYou BV

Le Sage ten Broeklaan

5615 CP Eindhoven

0900-5600 5600

privacy@parkingyou.nl

 

 

Appendix 1: Location list camera surveillance

 

Parking Hofplein, Rotterdam

Parking Philips Stadion, Eindhoven

Parking DLL, Eindhoven

Parking Shopping Center Rotterdam, Rotterdam

Parking Fellenoord, Eindhoven

 

Appendix 2: Location list license plate recognition

 

Parking Hofplein, Rotterdam

Parking Philips Stadion, Eindhoven

Parking DLL, Eindhoven

Parking Shopping Center Rotterdam, Rotterdam

Parking Fellenoord, Eindhoven